Above the Himalaya Trekking, (P) Ltd is one of the leading trekking companies in Nepal, specialized in Nepal trekking and a wide range of other adventure tours and services. Since its establishment in 2007, the company has earned recognition for continuous contribution and dedication to the Nepalese tourism industry. After an extended period of trekking in the Himalayas. We have established a company made out of a group of young, energetic, and experienced professionals. The Government of Nepal approves us. The Ministry of Culture, Tourism and Civil Aviation. We are an active member of TAAN (Trekking Agents Association of Nepal). NMA (Nepal Mountaineering Association), KEEP (Kathmandu Environment Education Project). and also NTB (Nepal Tourism Board). here is our policy for cancellation and refund.
Nepal trekking cancellation and refund policy, Clients have the liberty to cancel their projects and request a refund from us. If our clients fail to make their trip or want to cancel their program due to any unavoidable circumstances, charges will be made for the Trip Cancel. Our Policy for the cancellation and refund will be as follows:
Less than 60 days in advance: 15%
45 days in advance: 25%
30 days in advance: 50%
Less than 15 days in advance: 75%
10 days in advance: 85%
On or after the starting date: No refund will give.
If Above the Himalaya trekking cancels your trip because of due to unavoidable circumstance such as govt. Restriction, Landslide, road blockage, flood, political unrest, cancellation of the flight we will provide the alternative trip. If don’t have the interest to make an alternative trip, we will decide on the cancellation of the trek on behalf of the client, and we are unable to refund any amount of the cash.
Flight by plane and helicopter are prone to cancellations. Sometimes, the flight may delay for notorious weather in remote areas. Some other times, an operational complication may occur, which is more likely to happen in the Everest region -Lukla flight, Annapurna region- Jomsom flight, Dolpa, Simikot, Jumla region, etc.
These flights have some problems with a fixed schedule. It is also recommended to carry extra money for food and accommodations. Above The Himalaya Trekking will not be responsible for these additional expenses. Also the costs that come with these sorts of unforeseen reasons. So, we recommend you to plan accordingly.
Trekking in the remote areas, especially during odd season, you’re advised to reserve extra days to prepare with some delays and avoid frustrating consequences. In case of delay in flight before trek departure or at the end of the trek, you need to meet your accommodation, food costs by yourself.
If Above the Himalaya trekking is unable to offer the alternative trip.(i.e., govt. restriction, Landslide, road blockage, flood, political unrest) Then we will refund the amount of the cost has not already spent National park entrance fees, air ticket, TIMS card, guide and porter allowances, and office overhead. Unluckily the trek deposit amount is non-refundable. You will have to reclaim the remaining amount from your travel insurance.
(Note: Travel Insurance is highly recommending to take. In case of flight cancellation, if you are in short of time and are unable to catch your scheduled flight back in Kathmandu, Above the Himalaya trekking can charter a helicopter at your service. However, the cost should be borne by you, which can later claim through the insurance company.)